Shipping and Ordering
We do our best to process and ship orders within 1-2 business days. Orders placed after 11 am CST may be processed the following business day. Shipping times may vary, and we can’t guarantee the arrival date of any order, but we promise to get your order out as quickly as possible! We can get backlogged during the holiday season, and it could take longer and we appreciate your patience.
When Will My Order Arrive?
Once your order is shipped, you will receive an email with tracking information (available on all methods of shipping). Tracking numbers may take up to 24 hours to appear on the carrier’s site after the package arrives at their shipping facilities. If you do not see tracking information within 24 hours, please check your spam folder. To avoid future notification issues, please add Lando Toys to your safe sender list.
Estimated Shipping Times?
- USPS Domestic Ground 2-5 days
- USPS Priority Mail 2-3 days
International orders will be shipped either USPS International Priority, or UPS Worldwide. All international shipments are subject to local regulations. We have experience shipping our products to many countries and we strive to comply with all import regulations of the destination country. However, Lando Toys does not guarantee delivery or customs clearance in the destination country.
Your order will arrive via UPS or USPS. If you are unable to receive UPS shipments, please use your P.O. Box; P.O. boxes, APOs and FPOs will ship USPS only. Shipments to Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands and American Samoa will ship via USPS and may take additional shipping time.
What If I Have Special Delivery Requirements
We’re happy to help you with your special delivery requirements. For example, if you can’t receive UPS, but also have no PO Box, please contact customer service and we’ll do everything we can to accommodate your delivery needs.